Privacy Policy

Last updated: November 3, 2026

Power and Water No Matter What LLC (“we”, “us”) operates powerandwaternomatterwhat.com. This policy explains what information we collect when you browse the site, request a consultation or place an order, and how we use it.

Information we collect

• Consultation requests: the name, ZIP code, email, phone number, product interest and notes you submit through our form.
• Orders: your name, billing and shipping address, email, phone number and order details when you check out.
• Payment information: payments are processed by Stripe. Your card or wallet details are entered directly with Stripe and are not stored on our servers. We receive only confirmation of payment and limited details such as the card brand and last four digits.
• Technical data: basic information such as IP address, browser type and pages visited, collected through cookies and server logs so the site and cart work properly.

How we use it

• To respond to your consultation request and recommend a product.
• To process, ship and support your order, including returns and warranty service.
• To send order confirmations and service messages related to your purchase.
• To prevent fraud, keep the site secure and meet legal and tax obligations.

We do not sell your personal information.

Who we share it with

We share information only with providers who help us run the store, such as Stripe (payments), our web host, and shipping carriers who deliver your order. They may use it only to provide their services. We may also disclose information when required by law.

Cookies

We use cookies that are needed for the shopping cart and checkout to function and to keep the site secure. Stripe and its wallet options (such as Apple Pay and Google Pay) may set their own cookies during checkout. You can block cookies in your browser, but the cart and checkout may not work.

How long we keep it

We keep order records as long as needed for warranty, accounting and legal requirements, and consultation requests as long as needed to follow up with you.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, subject to records we are required to keep. Email us at info@powerandwaternomatterwhat.com or use the consultation form on the home page, and we will respond.

Security

The site uses HTTPS, and payments are handled by Stripe. No method of transmission over the internet is completely secure, but we work to protect your information.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy and will post the new date at the top of this page.